Bartender employee manual
One of their main responsibilities is making sure bartenders have everything they need at all times. From fruits and garnishes to essential ingredients for cocktails.
Your bartenders should not be spending a lot of time on cleaning glasses. They can spend that time interacting with guests, making drinks, and upping your sales.
Therefore, your barbacks must know how to complete small tasks around the bar. Things like changing kegs, restocking items, cleaning bar area, cutting garnishes, refilling ice, and tending to spills and breakage.
In your bar staff training manual, you can include learning materials and helpful resources for your staff. You can also provide workshops, tastings , mentoring, and on-the-job training to help your staff hone their skills. You should teach your staff how to take bar inventory and support throughout with the process.
This will help develop supervisory skills in your bartenders and prepare him to take on more responsibilities as your business continues growing. You can also utilize quizzes and include them in your bar staff training program to help establish a higher standard of service and knowledge. Frequent quizzing can be time-consuming for you and maybe a little stressful for your staff. It's strongly recommended that bar managers think of ways to create opportunities for their staff to improve and grow.
This will only benefit their business in the long run. A request still needs to be approved by a manager in order for an employee to have the shift off. Management will try to be as accommodating and flexible as possible. For certain special events, it may be more difficult for management to grant time off, and it is recommended you put in your time off request as far out as possible if you need a special event night off.
Occasionally certain nights, such as NYE and Halloween, will be mandatory, as it is expected in the bar industry to be available to work those nights. Failure to show up to a scheduled shift without notification will result in immediate termination. Be on time. Call times are there for a reason, and they are not suggestions. You must be present and ready to work at your designated call time. If you need extra time to dress or prepare for work at Emporium, arrive earlier than your call time.
When an event starts, bartenders must be at the bar ready to serve upon the event starting time. Multiple instances of tardiness 10 minutes late or more without notification will result in a write up, and if the problem persists it will result in termination. If you are going to be late to a shift for whatever reason, text management ASAP telling us why you will be late and when you expect to arrive.
We understand that once in awhile situations outside of your control can happen. Shifts are awarded based on overall performance and attitude: sales numbers, positivity, effort, customer service, friendliness, cleanliness, pour accuracy, speed, reliability, flexibility, willingness to help out, going beyond what is expected, etc. Shifts are NOT based solely on seniority.
If you have any issues at all with the shift scheduling, feel free to talk privately with a manager about it. Dress All staff are required to maintain a neat and clean appearance. Dress casual and comfortable must be able to move easily but classy. Non-slip, closed toe-d shoes are required. No sleeveless shirts are permitted men. Collared black shirts and black dress pants are required for certain corporate or special events.
You will be notified ahead of time if this is the case. Personal Conduct Employees must conduct themselves in a professional and courteous manner at all times.
Any employee found to be intoxicated or under the influence of drugs either upon their arrival or during their shift will be subject to immediate termination. The manager will keep every issue addressed in private discreet and anonymous. Sexual harassment of any kind in the workplace will NOT be tolerated. If you are being harassed or being made to feel uncomfortable by a fellow staff member, talk to a manager privately and it will be dealt with. Again, the manager will keep this completely discreet and anonymous.
We want to create a work atmosphere where everyone feels safe and comfortable at Emporium. Any customer that verbally harasses or inappropriately touches an employee will be asked to leave.
This is an opportunity to get your new employees excited about joining your team. Everyone loves to hear a good story, but even more, they love to know they are a part of it. When introducing your company, encourage multiple employees of various positions to share how they came to be part of the company and how their involvement has evolved. This will help demonstrate that every team member is a valued contributor.
Policies and laws are ever-changing. Various local, state, and federal laws affect your bar, be it tip reporting, cash handling, and more. Keep up to date and make sure your handbooks consistently and simply explain the information around those mandates. Your handbook should focus on the responsibilities and expectations of your team, not the complete history of your establishment. If you are a large company, you might feel like there is a lot to cover, but review where you can dial back.
Keep what you give them simple, engaging, and precise. Insert sarcasm here The HR pro was instantly heralded as a. Bartender Employee Performance Evaluation Template If used right an employee evaluation form can instantly boost the performance of employees and put their motivation on a higher level but on the other hand if the format or method is not right this can. Aug 28 Use this template to certify the trainee has reviewed and completed to your satisfaction all aspects of the training for this position.
Whether youre evaluating employees teachers students or classes an effective performance review needs to not only identify strengths and weaknesses but also inspire continuous improvement and ultimately ensure your organizations overall success.
This template can be modifiedcustomized to reflect the unique aspects of your operation. Where To Download Bartender Employee Performance Evaluation Template Bartender Employee Performance Evaluation Template Right here we have countless books bartender employee performance evaluation template and collections to check out.
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